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Contact us

What would you like to contact us about?

Get a quote

Find out how you can get a quote

More about getting a quote


New claims, existing claims and claims against customers

More about claims

NCD request

Request proof of your no claim discount for another insurer

More about proof of NCD


How to make a complaint and how we deal with them

More about making a complaint

MID team

For queries about the MID or taxing your vehicle online

More about our MID team

I forgot who my broker is

Send us your details and we'll let you know

More about finding your broker

General enquiries

If your enquiry isn't about a specific product, you can choose how to contact us:

Write to us

The Customer Care Department, LV Brentwood, PO Box 9104, BOURNEMOUTH. BH1 9DB

Call us

0800 028 9822 calls may be recorded

Submit a feedback form

Use our online feedback form to send us your feedback

Directions to our office

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Highway Insurance, PO 9104, Bournemouth, BH1 9DB