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Complaint form

If your broker can't resolve your complaint, use our complaint form

Sorry you're not happy with the service you've received.

  • First, please contact the broker you purchased your insurance through to try and resolve your complaint.
  • If you can't resolve your complaint with your broker, please contact us using the form below.
  • If you're not sure who your insurance broker is please send us your details and we'll find out for you.

Please note: Your email address will be used for email responses only and not for marketing purposes.

Need to find out who your broker is?

Send us your details and we'll let you know

Highway Insurance, PO 9104, Bournemouth, BH1 9DB